CQC Compliance Support & Regulatory Consultancy for Care Providers

At LSW Care Solutions, we know how tough compliance can feel. One inspection outcome can make or break your reputation, affect occupancy, or in the worst cases, lead to enforcement and prosecution.

That’s where we come in. Our team is led by a Registered Nurse with more than 20 years in health and social care, supported by ex-CQC inspectors who know exactly how regulators think. We don’t judge or criticise, we work with you, offering CQC compliance support that’s practical, compassionate, and designed around your service.

Why Staying Compliant Matters

Every provider must meet the legal requirements set out in:

Health and Social Care Act 2008 (England)
Health and Social Care Standards (Scotland)

Since 2023, the CQC has rolled out Quality Statements (replacing KLOEs), putting more weight on leadership, evidence, and the lived experiences of people using your service. Fall behind, and it’s not just your rating that suffers, it’s trust, occupancy, and staff morale.

Strong governance isn’t just about ticking boxes. It’s about giving people safe, person-centred care and giving your staff the confidence to deliver it.

The Fundamentals of Good Governance

Under Regulation 17 of the Health and Social Care Act 2008, providers must have systems in place to demonstrate effective governance. At LSW Care Solutions, we help you put these essentials into practice:

Assurance and auditing systems that stand up to inspection
Ongoing evaluation to continually improve governance and auditing practices
Processes to ensure both the quality and safety of services
Systems to assess, monitor, and improve standards of care
Focus on the experience of residents as well as outcomes
Risk management processes to protect residents and staff
Accurate and detailed records for staff and service users
Clear documentation on how your service is managed
Evidence of governance available to the CQC in writing, when requested

We work with you to make sure these requirements are not just words on paper, but lived processes in your service.

How We Can Help

Mock Inspections

Want to know what inspectors will see before they arrive? Our ex-CQC inspectors run detailed mock inspections, giving you clear feedback and straightforward fixes.

Enforcement & Embargo Support

Faced with a warning notice, requirement notice, or embargo? We’ll help you:

Break down what went wrong
Put together a solid action plan
Set realistic milestones
Gather the right evidence
Present your progress confidently to inspectors

PIR Preparation

A strong PIR sets you up for a smoother inspection. We’ll help you align your evidence with CQC Quality Statements and Fundamental Standards, highlighting strengths and addressing any gaps.

Registration & Variations

Starting a new service or changing an existing one? From drafting your Statement of Purpose to preparing for your first inspection, we’ll make sure your registration is right from the start.

Coaching & Mentoring

Registered Managers and Nominated Individuals carry huge responsibility. We provide tailored coaching to build confidence and understanding, so they’re ready for the challenge.

Policies & Procedures

Off-the-shelf policies don’t impress inspectors. We create bespoke policies and procedures that reflect your service and actually work for your staff.

Support for Scotland

If you’re a Scottish provider, we’ll guide you through the Care Inspectorate requirements and Health and Social Care Standards with practical advice built for your setting.

Why Work With Us?

Other Consultancies	LSW Care Solutions
One-size-fits-all advice	Nurse-led expertise shaped by 20+ years’ frontline experience
Mock inspections only	Ex-CQC inspectors + ongoing mentoring
England only	*England and* Scotland support**
Quick fixes	Sustainable improvements that last
Critical approach	Supportive, judgement-free partnership

“As a nurse and compliance lead, I know regulation can feel like a heavy weight. My job is to make it simpler, guide you through it, and help you succeed.” – Laura Wood, Director, LSW Care Solutions

FAQs

Do you work in Scotland?

Yes. We support providers regulated by the Care Inspectorate and aligned with the Health and Social Care Standards.

Can you help with PIRs?

Definitely. We’ll guide you through preparing and presenting a strong PIR that highlights your service.

Can you help us create a compliance action plan after inspection?

Can you help us create a compliance action plan after inspection?
Yes. If your inspection highlights areas of concern, we’ll work with you to develop a clear compliance action plan. This includes setting achievable milestones, assigning responsibilities, and preparing the evidence you’ll need to demonstrate improvements at your follow-up inspection.

What are the legal requirement for care and support providers?

The legal requirement for care home providers to ensure good governance is stipulated by the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 17. This states that providers must:

Have assurance and auditing systems and processes
Continually evaluate and seek to improve their governance and auditing practices
Ensure both the quality and safety of their services
Assess, monitor and seek to improve the safety and quality of their services
Consider the quality of the experience for residents
Mitigate risk
Maintain accurate and detailed records for residents and staff
Record how the services are managed
Demonstrate this governance to the CQC in writing, when requested

Ready to Get Started?

Whether you’re preparing for inspection, dealing with enforcement, or setting up a new service, we’re here to make the process simpler and less stressful.