Investigation and Litigation Solutions

Is it safe?” is one of the five questions CQC asks on every inspection of health and social care services in England. Safety continues to be CQC’s biggest concern. One of the most common issues we find is the way that organisations investigate, communicate and learn when things go wrong.

LSW Care solutions can carry out complex investigations following a serious incident that may or not may not have resulted in serious harm and can also carry out reports in preparation for coroners court. Our lead expert provides litigation and duty of breach reports for solicitors and can provide coaching and training to key staff in undertaking an investigation that can evidence a robust analysis of all factors and lessons learnt.

LSW Care solutions also have a comprehensive Root Cause analysis training package which is a well-regarded methodology of investigating serious incidents n[h within the NHS and the Local Authority.

LSW Care solutions can also provide support with disciplinaries, grievances, particularly where an external investigation is required due to the nature or seriousness of the incident or event.