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Ongoing Consultancy Support

Expert advice. Practical support. Ongoing assurance.

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Expert advicePractical supportOngoing assurance

Ongoing consultancy partnerships

Managing a regulated health or social care service can be demanding.

Sometimes you don't need another report or a one-off consultancy project. You need access to someone experienced who understands regulation, quality, governance, people and operational pressures — and who can help you work through issues before they become bigger problems.

LSW Care Solutions offers ongoing consultancy partnerships for providers who want regular access to experienced, independent support.

Whether you need a trusted adviser for your Registered Manager, regular governance support or senior-level oversight across an organisation, we can provide a level of support that fits your needs.

Managers at the computer rejoice at the promotion

Choose your ongoing support package

From regular advice to senior-level partnership, find the level of support that suits your organisation.

Advice & reassurance

LSW Advice

£650 / month
excluding VAT

For independent providers, Registered Managers and Nominated Individuals who want regular access to experienced advice and an independent sounding board.

LSW Advice gives you protected time each month to step away from the day-to-day pressures of running a service, review what's happening and get practical advice on the issues that matter.

90-minute meeting + up to 60 minutes of advice per month

Your support includes

  • One 90-minute online advisory meeting each month
  • Up to 60 minutes of telephone or email advice between meetings
  • Review of your current risks and improvement priorities
  • Practical CQC and regulatory guidance
  • Quality and governance advice
  • Registered Manager or Nominated Individual support
  • Routine people-management and HR guidance
  • Relevant regulatory and sector updates
  • Priority booking for additional LSW Care Solutions services
How you can use your support

What can we discuss?

Your monthly meeting is led by your priorities.

This could include:

  • CQC preparation and regulatory concerns
  • Improvement and action plans
  • Manager challenges
  • Staffing concerns
  • Incidents and safeguarding
  • Complaints
  • Governance
  • Policies and procedures
  • Audit findings
  • Evidence for CQC
  • Difficult operational decisions

The purpose is simple: to give you regular access to experienced, independent advice so that you can identify risks earlier, make informed decisions and keep improvement moving.

Delivered remotely.

Discuss this package →
Practical, regular support

LSW Partner

£1,195 / month
excluding VAT

For providers who need regular, hands-on support with quality, compliance, management and governance.

LSW Partner goes beyond advice.

It gives you dedicated consultancy time each month to review, develop and improve the systems behind your service.

One consultancy day + up to 1 additional hour of advisory support each month.

Your support includes

  • One dedicated consultancy day each month
  • Option to divide the day into two half-days
  • Up to 1 additional hour of telephone or email advice between sessions
  • Monthly review of key risks and improvement actions
  • Quarterly progress summary
  • Registered Manager and Nominated Individual support
  • Priority access to additional LSW Care Solutions services
How you can use your support

Your consultancy time can be used for:

  • Quality and governance reviews
  • CQC preparation and readiness
  • Reviewing audits and evidence
  • Developing and monitoring action plans
  • Registered Manager support
  • Nominated Individual support
  • Routine HR and workforce guidance
  • Reviewing incidents and safeguarding themes
  • Reviewing complaints and lessons learned
  • Reviewing policies and procedures
  • Developing governance systems
  • Strengthening quality assurance arrangements
  • Monitoring service improvement

At the beginning of each month, we agree where your allocated consultancy time will add the most value.

Preparation, meetings, agreed document reviews and follow-up notes are included within your allocated consultancy day.

Support can be provided remotely, on site or through a combination of both. Travel and accommodation for on-site work are charged separately.

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Senior-level partnership

LSW Executive Partner

From £2,295 / month
excluding VAT

For growing, multi-site and higher-risk organisations that require regular senior-level quality, governance and regulatory support.

LSW Executive Partner provides ongoing senior consultancy support to organisations that require greater oversight, challenge and assurance.

This may include organisations with several services, developing governance structures, significant improvement programmes or increased regulatory scrutiny.

Two consultancy days + up to 2 additional hours of advisory support each month.

Your support includes

  • Two dedicated consultancy days each month
  • Up to 2 additional hours of telephone or email advice
  • Monthly quality and governance review
  • Monthly senior leadership meeting within allocated consultancy time
  • Oversight of organisational risks and improvement actions
  • Registered Manager and Nominated Individual support
  • Quarterly written assurance report
  • Priority access when additional consultancy support is required
How you can use your support

Your consultancy time can be used for:

  • Organisational quality and governance oversight
  • CQC readiness and regulatory preparation
  • Board and senior leadership support
  • Registered Manager supervision and development
  • Nominated Individual development
  • Reviewing organisational audits
  • Monitoring improvement programmes
  • Reviewing incidents, complaints and safeguarding themes
  • Identifying organisational trends and emerging risks
  • Strengthening governance and assurance systems
  • Routine workforce and HR guidance
  • Supporting services following regulatory concerns
  • Preparing evidence of improvement and assurance

Preparation, meetings, agreed document reviews, reporting and follow-up work are included within your allocated consultancy time.

Multi-site organisations, providers subject to enforcement or significant regulatory concerns, and organisations requiring extensive board reporting or intensive improvement support will receive an individual quotation.

Support can be provided remotely, on site or through a combination of both.

Discuss this package →
Additional expertise when you need it

Additional Specialist Services

Some areas of work require dedicated time, detailed review or independent investigation and therefore sit outside our monthly consultancy packages.

These can be commissioned separately or added to your ongoing support.

Quality & compliance

  • Full mock regulatory inspections
  • Quality Assurance framework development
  • Detailed medication audits
  • Detailed care and support-plan audits
  • Organisational quality reviews
  • Policy development and implementation
  • CQC registration and variation support

People & leadership

  • Registered Manager supervision programmes
  • Nominated Individual leadership development
  • Independent HR investigations
  • Disciplinary and grievance support
  • Chairing formal hearings and appeals
  • Leadership development workshops

Specialist consultancy

  • Independent care investigations
  • Serious incident reviews
  • Crisis management and turnaround support
  • Commissioning new services
  • Acquisition and provider due diligence
  • Tender support
  • Additional consultancy days

Specialist work is scoped and quoted separately before work begins.

View all services

Choose the level of support that's right for you

Support featureLSW AdviceLSW PartnerLSW Executive Partner
Monthly investment £650
excluding VAT		 £1,195
excluding VAT		From £2,295
excluding VAT
Best suited toIndividual services, RMs & NIsProviders needing regular practical supportMulti-site, growing or higher-risk organisations
Dedicated consultancy90-minute monthly meeting1 day per month2 days per month
Additional adviceUp to 60 minsUp to 1 hourUp to 2 hours
Risk & improvement review✓✓✓
RM / NI support✓✓✓
Quality & governance supportAdvisoryHands-onStrategic oversight
Quarterly summary/report—Progress summaryWritten assurance report
On-site option—✓✓

A consultancy relationship, not a call centre

Our retained consultancy packages are designed to give you continuity.

We get to know your organisation, your managers, your risks and your priorities. That means conversations don't have to start from the beginning every time something happens.

Our role is to provide independent challenge, practical advice and experienced support while helping your organisation build stronger systems and greater internal capability.

The aim is not to make you dependent on a consultant.

It is to help you become stronger.

Not sure which level of support you need?

You don't need to decide before speaking to us.

Book a confidential introductory call and tell us about your organisation, your current pressures and what you're trying to achieve.

We'll discuss the level of support that fits your circumstances and whether an ongoing consultancy arrangement is the right option.

Book a Free Consultation →