Is It Safe

The key lines of enquiry (KLOEs), prompts and sources of evidence in this section help our inspectors to answer the five key questions: is the service safe, effective, caring, responsive and well-led?

CQC Leaning when things go wrong

Is It Safe – Leaning when things go wrong

This week our “IS IT SAFE” article focuses on Learning when thigs go wrong. Can you evidence you have learnt and made changes when something has gone wrong to safeguard individuals in the future?